The CFM Privacy Policy

Your trust is important to us. We want to make sure you understand what personal information we may collect about you when you interact with CFM INC. (herein “CFM ”), how we use your personal information, and how we keep it safe. 

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website, including any web application, platform as a service or software as a service (collectively herein the “Website”). By using the Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of use, accessible from

CFM has implemented technical and organizational measures to ensure the protection of personal information processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. 


 Data privacy laws provide you with a number of rights over your personal information.

You may be entitled to ask us for access to the personal information we have about you, request the correction and/or deletion of your personal information and such other rights provided by the laws applicable to your location.

If you would like to exercise your rights, please let us know by getting in touch with us as set out in the Contact Us section below


Data collected

We may automatically collect information on how you access and use our Website. This may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Website that you visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Furthermore, we may collect the following data :

  • Anonymous information provided to us by third parties interfaced with our Website, including from Google Analytics, Facebook, Twitter and HubSpot;
  • Personal information of the users of some sections of our Website, including, the name, first name, phone number, email address, organization and position held, which user provide to us when filling the associated fields on the forms of such section of the Website, in contacting us through e-mail or by participating in an event or a contest.

To register for certain areas of our Website, we require you to give your name and email address. We do not sell your name, phone number or email address to other businesses. 

 If you connect to the Website by using the credentials of a third party Social Networking Site (“SNS”) such as Facebook, Twitter or Google, you authorize us to collect your authentication information and such other information provided by the SNS, such as your name, email address, and encrypted access credentials. We may store this information so that it can be used for the purposes explained in this policy, and it may also be used to verify your credentials with the SNS. The information available to CFM from an SNS is affected by the privacy settings you establish at the SNS.

 SNS’s use of information they collect from you is governed by their privacy policies, and this Website’s use of such information is governed by this privacy statement.

Use of the collected data

We may use your personal information for the following purposes:

  • To improve the Website’s performance.
  • To make the login process easier by not making you enter your personal information more than once.
  • To deliver the services that you request or purchase.
  • To respond to support requests, questions or concerns about the services you request or purpose.
  • To inform you about Website updates, special offers, new information and other news about CFM, by e-mail or by other electronic means of communication.
  • To analyze your user patterns and obtain statics of such use.
  • To provide feedback about how we can make the Website and our services better.

We may also use information provided by the users for such purposes and to the extent we obtain consent from the users, from time to time.

 We do not ask for sensitive personal information such as your credit card numbers. Please do not provide CFM sensitive personal information.


We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.


We never sell or rent your personal information. We do not share data we collect about you with Third Parties, except for the following circumstances: (i) Social media platforms: Social media platforms (such as Facebook and Google), may collect your personal Information independently and may combine non-personally identifying information provided by us with the personal information they collect, and to which you gave your separate and independent consent. Any such action is subject to the social media platform’s own privacy policy; (ii) Law enforcement: We will share non-personally identifying information with law enforcement if required to comply with investigations.


The Website contains links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

This Website’s User forum is hosted by Zendesk. Forum posts are governed by Zendesk’s Terms of use, Privacy Policy, and Data Deletion Policy. Please review Zendesk’s Data Deletion Policy, which describes how Zendesk handles your data. 


CFM is located in the Province of Quebec, in Canada. The laws of the Province of Quebec and the federal Canadian laws applicable therein shall governed the Privacy Policy.

 When and where applicable, CFM will comply with the General Data Protection Regulation (GDPR) for the European Union.


CFM is a company doing business globally. This means that your personal information may be processed by CFM’s trusted third party suppliers outside of your home country. Data privacy laws in the countries to which your personal information is transferred may not be equivalent to, or as protective as, the laws in your home country. 


 Closing your account automatically deletes any and all associated data, including submission data for your forms. When you delete individual submissions from your forms, they are permanently removed from our storage systems and cannot be restored. We may keep backup data to protect the legitimate interest of CFM and in accordance with law.


We may to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or if you no longer wish to be contacted for marketing purposes, please follow the instructions in our email signature, or contact us at


In no event shall CFM, its officers, directors, agents, contractors, and employees, be liable for any direct, indirect, special, punitive, incidental, exemplary, contractual, or consequential damages, or any damages whatsoever of any kind, resulting from any loss, which by way of example, includes loss of use, loss of data, loss of profits, business interruption, litigation, or any other pecuniary loss, whether based on breach of contract, tort (including negligence), product liability, or otherwise, arising out of or in any way connected with the use or performance of this Website, with the delay or inability to use this Website, with the disclosure of information provided through this Website, or with the provision of or failure to make available any information, services, products, materials, or other resources contained on or accessible through this Website, even if advised of the possibility of such damages.

CFM offers no warranty that the transmission of information via the internet or a mobile phone network connection will be secure. Any such transmission of your information is at your own risk.

You acknowledge and agree that the limitations set forth above are elements of this agreement and that this Website would not be provided to you absent such limitations.


We may update and modify our Privacy Policy from time to time. We will notify you of any changes by posting a popup notification on the Website with a link to the new Privacy Policy. By continuing the use of the Website after receiving such notification, you agree to be governed by the new Privacy Policy.


 If you feel that we are not abiding by this privacy policy, you should contact us immediately at: